Terms of Service

Last updated: July 31, 2026

1. Acceptance of Terms

By accessing or using Contrax ("the Service"), you agree to these Terms of Service. If you do not agree, do not use the Service. We may update these terms at any time; continued use after changes constitutes acceptance.

2. Description of Service

Contrax is an AI-powered platform that helps small businesses discover, understand, and respond to government contract opportunities, and provides consumer savings analysis through bill and receipt review.

3. Accounts and Billing

You must create an account to access paid features. All fees are billed in advance on a monthly basis via Stripe. You may cancel at any time; cancellation takes effect at the end of the current billing period. No refunds for partial months.

4. Acceptable Use

You agree not to use the Service for any unlawful purpose, submit false information, circumvent security features, resell or scrape the Service, submit fraudulent bids, or upload malicious code.

5. AI-Generated Content

AI-generated content (summaries, proposals, recommendations) is provided as a starting point. Review and verify all AI output before use. We make no guarantees about accuracy or suitability. You are responsible for final content you submit using our tools.

6. Intellectual Property

The Contrax platform (code, design, logos) is owned by Contrax. You retain ownership of content you create using the Service. By using the Service, you grant us a limited license to process your content solely to provide the Service.

7. Third-Party Services

The Service integrates with government procurement databases, Stripe, OpenAI, and other third-party services. We are not responsible for their availability, accuracy, or content.

8. Limitation of Liability

To the fullest extent permitted by law, Contrax shall not be liable for any indirect, incidental, or consequential damages. Our total liability is limited to amounts you paid us in the 12 months preceding the claim. The Service is provided "as is."

9. Termination

We may suspend or terminate access for violation of these terms. Data is retained for 30 days after termination for export upon request.

10. Governing Law

These terms are governed by United States law. Disputes shall be resolved through binding arbitration.

11. Contact

For questions, contact legal@contrax.app.