Last updated: August 31, 2026
Contrax respects your privacy. This Privacy Policy explains what information we collect when you visit or use Contrax, how we use that information, and the choices available to you.
Information You Provide
When you create an account, contact us, use Contrax, or otherwise provide information to us, we may collect information such as your name, email address, business information, contracting preferences, certifications, saved searches, proposal activity, and other information you choose to provide.
Information Collected Automatically
When you visit or interact with Contrax, we may automatically collect technical and usage information, including:
This information allows Contrax to understand how visitors use the service, maintain security, diagnose technical problems, measure engagement, and improve the user experience.
Anonymous Visitor and Account Attribution
Contrax may assign an anonymous identifier to a browser or device so that we can recognize return visits and understand activity across sessions.
If a visitor later creates a Contrax account, we may associate prior activity connected with that anonymous visitor identifier with the newly created account. This helps us understand how users discover and evaluate Contrax and improve the signup and customer experience.
We may use information we collect to:
Contrax may use aggregated or de-identified information to analyze service performance, usage patterns, and business trends.
Contrax may collect and retain IP addresses and related network information when visitors access the service.
We may use this information for security, fraud and abuse prevention, troubleshooting, analytics, approximate geographic attribution, service improvement, and understanding traffic and usage patterns.
An IP address does not necessarily identify a particular individual. IP addresses may represent households, businesses, mobile networks, Internet service providers, VPNs, proxies, shared networks, or other infrastructure. Contrax therefore does not treat an IP address alone as definitive proof of a person's identity.
Contrax uses cookies, browser storage, and similar first-party technologies where necessary to operate and improve the service.
These technologies may be used for:
Contrax does not sell personal information in exchange for money.
If Contrax later introduces advertising technologies, third-party behavioral tracking, or other materially different tracking practices, this Privacy Policy may be updated and consent mechanisms will be implemented where required by applicable law.
Contrax uses artificial intelligence to provide features such as contract analysis, summaries, proposal assistance, opportunity evaluation, contracting intelligence, and related functionality.
Information submitted to AI-powered features may be processed by service providers used to operate those features.
Users should not submit sensitive personal information, classified information, export-controlled information, or other information they are not authorized to provide through AI-powered features.
Contrax uses third-party providers to operate portions of the service. These may include providers for hosting and infrastructure, databases, artificial-intelligence processing, payment processing, email delivery, security, and other operational services.
Current providers may include Vercel, Neon, OpenAI, Stripe, and Resend.
These providers may process information on our behalf as necessary to provide their services. Their handling of information is also governed by their respective terms and privacy practices.
Contrax does not authorize service providers to use information provided by Contrax for purposes unrelated to providing their services to Contrax, except as permitted or required by law or their applicable agreements.
Contrax uses reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, alteration, disclosure, or destruction.
These measures may include encryption, access controls, authentication, infrastructure security, and monitoring.
However, no Internet transmission, computer system, or electronic storage method can be guaranteed to be completely secure.
Contrax retains information for as long as reasonably necessary for the purposes described in this Policy, including providing the service, maintaining security, analyzing service performance, complying with legal obligations, resolving disputes, and enforcing agreements.
Different categories of information may be retained for different periods depending on their purpose and legal requirements.
Contrax may retain aggregated or de-identified information that can no longer reasonably be associated with an identifiable individual.
Contrax may disclose information:
Contrax does not sell personal information for money.
Depending on where you live, you may have rights regarding personal information Contrax maintains about you, including rights to request access, correction, deletion, or a copy of certain information, and rights to object to or restrict certain processing.
Requests may be submitted to privacy@contrax.company.
We may need to verify your identity before fulfilling certain requests. Some information may be retained when required or permitted by law, including for security, fraud prevention, recordkeeping, or legal compliance.
California residents may have additional rights under applicable California privacy laws, including rights concerning access, correction, deletion, and information about how personal information is collected, used, or disclosed.
Contrax does not sell personal information for monetary consideration.
California privacy requests may be submitted to privacy@contrax.company.
Where applicable, Contrax processes personal information based on one or more lawful bases, including performance of a contract, legitimate interests, consent where required, and compliance with legal obligations.
Applicable rights may include access, correction, deletion, portability, restriction, objection, and withdrawal of consent where processing relies upon consent.
Requests may be submitted to privacy@contrax.company.
Contrax is a business-oriented government contracting service and is not intended for children.
We do not knowingly collect personal information from children under 13. If we learn that such information has been collected, we will take reasonable steps to delete it.
Contrax may update this Privacy Policy periodically as the service, technology, or applicable legal requirements change.
The "Last Updated" date will indicate when the Policy was most recently revised. When appropriate or legally required, we may provide additional notice of material changes.
Questions or privacy requests may be directed to: